Frequently Asked Questions

How to search for services or products?

Search for services or products by entering the service name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a service or product you’re interested in, simply click the service or product name or the service or product image for more details.

How are shipping costs calculated?

Shipping costs are calculated based on the shipping method (air, sea or land) and product weight/volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please contact us directly. As most of our products/ services are digital product, therefore we hardly need to go for shipping.

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to order with confidence on our website.

You are protected when:

• The item you ordered did not receive within the time promised by the seller.
• The item you received was not as described.
• The item you received that was assured to be genuine.